FRAME & LENS WARRANTIES
Frames: All frames sold by Honest Eyecare™ come with a 2-year warranty, which covers any manufacturer or frame malfunction that is not caused by abuse. Frames damaged as a result of abuse are not covered.
Lenses: All lenses sold by Honest Eyecare™ come with a 1-year scratch warranty, which provides a 1-time replacement of a lens that may become scratched due to normal lens wear and maintenance. Lenses damaged as a result of abuse are not covered.
Prescription Lenses: All prescription lenses sold by Honest Eyecare™ come with 60-day non-adapt coverage. This means you have 60 days from the date of purchase to identify any non-adapt issues related to your prescription or pupillary distance (PD) measurement. In the event that you are not adapting to your prescription lenses within that 60-day time period, you can visit the eye care provider you identified at Checkout and they will be able to pinpoint and work to correct the non-adapt issue.
Download the form below and follow the instructions carefully.Make sure to include your Honest Eyecare™ itemized receipt when you mail your completed form.Honest Eyecare™ does not represent and is not affiliated with Aetna®.
Click the link below and follow the instructions carefully. Make sure to include your Honest Eyecare™ itemized receipt when you submit your completed form.